Privacy Policy

Information We Collect About You. We may collect several types of information from and about users of our Services, including information by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline (“personal information”).  The legal basis for collecting and processing personal information is as necessary for providing Services or providing information that you have requested. In certain circumstances, the legal basis for our collection and processing of your information may also be your provision of consent.

‍How We Collect Your Information. We collect your information directly from you when you provide it to us or from third parties you authorize to provide us with information about you.  

‍Information You Provide to Us. The information we collect may include information that you provide by filling out the contact form on our Site or obtaining our Services or records and copies of your correspondence (including email addresses), if you contact us.  By filling out the “Contact Us” form on Website us, you consent to the use of your information for that purpose.  

‍We Do Not Collect Information Through Automatic Data Collection Technologies.

We do not use cookies or other automatic collection technologies to collect information about you.

How We Use Your Information. We may use information about our users, and information that does not identify any individual, without restriction. We use information that we collect about you or that you provide to us, including any personal information:To provide Services.To provide clients with information, products, or services they request from us.To fulfill any other purpose for which you provide it.To fulfill our obligations and enforce our rights arising from contracts to which we are a party.To notify you about changes to our Services.In any other way we may describe when you provide the information.For any other purpose with your consent.

‍Disclosure of Your Information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:To our subsidiaries and affiliates.To our clients in connection with your orders and relationship with them.To contractors, service providers, and other third parties we use to support our business, fulfill your orders and provide Services.To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.To fulfill the purpose for which you provide it, such as providing Services.For any other purpose disclosed by us when you provide the information.With your consent.

‍We may also disclose your personal information. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.To enforce agreements to which you and we are a party.If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees, customers, or others.

‍Third-Party Disclosures. We use certain third-party services who may receive your information to the extent necessary to provide their services or perform their functions as described, including Google Analytics: https://support.google.com/ana... for analytics; MailChimp: https://mailchimp.com/legal/pr... for marketing automation; Survey Monkey for survey services for our clients: https://www.surveymonkey.com/m.... Each of these providers have their own privacy policy which we do not control.  We may use data, information and results from these providers to provide Services.

‍Accessing and Correcting Your Information. You can review and change your personal information by sending us an email in the Contact Us section below to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Governing Law. By choosing to visit our Websites or provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of New York. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you.

‍Data Security & Retention. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We take steps designed to ensure that only those employees and other service providers who need access to your personal information to fulfill their employment duties will have access to it. All information you provide to us is stored on secure servers behind firewalls.The safety and security of your information also depends on you. If we give you a password, you are responsible for keeping this password confidential.The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk.We will maintain your personal information for as long as it is needed, or as required by applicable laws, regulations, or government orders.

‍International Users. If you are receiving Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, be advised that through your continued use, which is governed by the law of the United States and this policy, you will be transferring your personal information into the United States and you consent to that transfer. Your information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While this information is outside of your country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

‍GDPR. Under the General Data Protection Regulation (GDPR), you may (to the extent applicable to us or our Services) be entitled to additional rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of personal information about you, under certain conditions; (v) the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your personal information is inaccurate; (vi) the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection at http://ec.europa.eu/justice/data-protection/index_en.htm.

‍Changes to Our Privacy Policy. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address we have on file for you. The date the privacy policy was last revised is identified at the bottom of the page.

‍Third Party Websites. Users may find advertising or other content on our Services that link to the sites and services of our partners, clients and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Services. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Services, is subject to that website’s own terms and policies.

‍Contacting us. If you have any questions about this Privacy Policy, or our handling of your personal information, please contact us at castillo@coffeeandbananaz.com.